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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Moreno

March 13, 2026

5  out of  5
rating by Claudia Moreno
"Excellent customer service. I highly recommend them to anyone looking for an insurance agency that put customers first."
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Ana Fuentes

March 13, 2026

5  out of  5
rating by Ana Fuentes
"I had a great experience inquiring with Lesli about my car insurance. She was able to give me multiple options and explain the differences between them. You can tell her ultimate goal is customer satisfaction."
We responded:
"Thank you for your kind review of Leslie. She strives to provide excellent service. We appreciate it!"
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Grace Abad

February 26, 2026

5  out of  5
rating by Grace Abad
"I recently had the pleasure of working with Leslie Fuentes, and I truly can’t say enough good things about my experience. Leslie was incredibly helpful, patient, and thorough throughout the entire process. She took the time to answer all of my questions clearly and made sure I felt confident and informed every step of the way. Her professionalism, kindness, and dedication to excellent service really stood out to me. It’s rare to find someone who genuinely cares about their clients the way Leslie does. I would absolutely recommend her to anyone looking for a knowledgeable and trustworthy agent. Thank you again, Leslie, for all of your help and for going above and beyond. Keep up the amazing work!"
We responded:
"Dear Grace, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We look forward to seeing you again soon."
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Victor Fuentes

February 26, 2026

5  out of  5
rating by Victor Fuentes
"This is a great office, the staff is always friendly and able to help in any way."
We responded:
"Hello Victor, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
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Ana Villatoro

February 26, 2026

5  out of  5
rating by Ana Villatoro
"Cada eperiencia que he tenido con esta oficina ha sido muy bien. Las muchachas siempre me han ayudado con amabilidad."
We responded:
"Hola Ana, Gracias por la excelente resena! Es relamente conmovedor saber que nos tienes en alta estima! Esperamos seguir con este excelente trabajo! Por favor, haganos saber que podemos hacer por usted en el futuro. "
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Lynh Le

February 12, 2026

5  out of  5
rating by Lynh Le
"I had a great experience with this insurance office. Sam and his team went above and beyond to make sure I was taken care of. They were professional, responsive, and truly cared about helping me. Highly recommend their outstanding customer service!"
We responded:
"Lynh, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Sam Genie’s Team—we are always here to help!"
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Cinthia Fuentes

January 9, 2026

5  out of  5
rating by Cinthia Fuentes
"I love the services provided at this specific location! They are always kind and informational when I have questions."
We responded:
"Hey Cinthia, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon."
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Kevin Verjan

December 16, 2025

5  out of  5
rating by Kevin Verjan
"5 Star service, zero complaints"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sergio Flores

October 31, 2025

5  out of  5
rating by Sergio Flores
"Great customer service! Sam Genies Office always provides professional and fast responses. Definitely recommend!"
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Danny Archuleta

April 15, 2025

5  out of  5
rating by Danny Archuleta
"I couldn’t ask for a better insurance company. Sam Genies office to be exact. Harley and Ereli are always so helpful. They saved me a lot of headache by calling the DMV and giving them proof of insurance for a new car I insured. This office is so personable it feels like I’m talking to a friend: Thank you all for making my life a little easier! ☺️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryanrocks 0

March 31, 2025

5  out of  5
rating by Ryanrocks 0
"Harley helped me out and was very kind and knowledgeable. i appreciate her good attitude and fast response! Great job!"
We responded:
"Harley strives to help with a good attitude and fast response. Thank you for the review."
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Ursula Ruiz

February 7, 2025

5  out of  5
rating by Ursula Ruiz
"Top Notch service! Sam and his team are always available to help with any insurance questions. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ivette Zoltzman

January 15, 2025

5  out of  5
rating by Ivette Zoltzman
"Harley was very helpful, attentive to the questions I had and everything was processed in a timely manner. Definitely would recommend to family and friends."
We responded:
"We appreciate your business and acknowledging Harley for being helpful and attentive to your questions. She strives to process in a timely manner. Thank you for the opportunity to serve you."
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Mercantile Collective

October 30, 2024

5  out of  5
rating by Mercantile Collective
"I can't say enough about the exceptional service I've received from Mony and Yohara at the Sam Genie State Farm team. From the moment I started working with them, they have gone above and beyond to ensure my personal and business insurance needs are completely covered. It’s not often you find a team that combines genuine care with professional expertise, but Mony and Yohara exemplify both. They are incredibly responsive—any time I have a question or need to make changes, they are just a call or email away and always handle my requests promptly. Whether it's advice on coverage, or simply walking me through options to make sure I have the best protection, they make the entire process smooth and straightforward. Mony and Yohara don’t just treat me like a policy number; they truly take the time to understand my needs and priorities. They’ve made me feel confident and secure, knowing that my business and personal insurance are in the best hands. Their knowledge of the insurance industry, paired with their commitment to providing tailored solutions, is genuinely impressive. I wholeheartedly recommend Mony, Yohara, and the entire Sam Genie State Farm team for anyone looking for a reliable, knowledgeable, and caring insurance partner."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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maveva12

August 7, 2024

5  out of  5
rating by maveva12
"Tienen un excelente servicio, Ereli se tomo el tiempo y paciencia para responder todas mis dudas al momento de solicitar una cotizacion, finalmente me ayudó con la aseguranza de mi carro....y siempre fue amable durante el proceso."
We responded:
"Ereli siempre es amable con todos. Gracias por la revista!"
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Sonia Gonzalez

July 19, 2024

5  out of  5
rating by Sonia Gonzalez
"Very efficient and great customer service!"
We responded:
"We appreciate the acknowledgement of our great customer service. Thank you for the review!"
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Andy O

July 17, 2024

4  out of  5
rating by Andy O
"First of all when the agent told me her name was Harley, I knew the conversation was going to go well and it did, Harley was very helpful explaining the different options I had to insure my new HD, I'm sure I made the right choice, thank you Harley"
We responded:
"Harley stirives to be helpful and explain the different options to insure your HD. Thank you for the review!"
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Cecilia Zavaleta

July 16, 2024

5  out of  5
rating by Cecilia Zavaleta
"I recently requested a quote and I dealt with Harley Lucero. She was very friendly and very professional. I appreciate that she got back to me so quickly and was able to answer all of my concerns."
We responded:
"Harley strives to provide friendly and professional service to our customers. We appreciate the review. Thank you. "
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Espie Rodriguez

June 13, 2024

5  out of  5
rating by Espie Rodriguez
"I wanted to share that State Farm staff Ereli Requelme helped me to get a better price for my car insurance. She did not have to follow up yet shemaitained communication with me. Thank you Ereli"
We responded:
"Our goal is to provide excellent customer service with price savings. Ereli strives to communicate with customers and offer better pricing. Thank you for the opportunity to serve you and the review."
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Rhina Hernandez

May 1, 2024

5  out of  5
rating by Rhina Hernandez
"Great Customer Service by Harley. She is very helpful and reliable."
We responded:
"Harley strives to provide great customer service to our customers. Thank you for the review."
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Lesley Noriega

April 14, 2024

5  out of  5
rating by Lesley Noriega
"Top-notch customer service! Ereli was proactive in addressing my auto insurance concerns, offering tailored solutions and guidance every step of the way. Couldn't have asked for a smoother experience. Highly recommended!"
We responded:
"Ereli strives to provide top-notch customer service. She continues to learn and be proactive in knowledge and service. Appreciate the review!"
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Evelyn Noriega

April 14, 2024

5  out of  5
rating by Evelyn Noriega
"Outstanding customer service experience! Ereli was patient, understanding, and provided personalized assistance with my auto insurance inquiries. Thank you!"
We responded:
"Ereli always tries to provide that personal assistance with auto insurance. We appreciate acknowledgement of her outstanding customer service. Thank you!"
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Vicky Jardiolin

April 9, 2024

5  out of  5
rating by Vicky Jardiolin
"Sam was very helpful in explaining my insurance coverage and helped me understand and let me insurance cost. I've been with State Farm for over 30 years!"
We responded:
"Thank you for being with State Farm for over 30 years. We appreciate your business and loyalty. We are here to assist with all of your insurance needs. "
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Laura R

March 27, 2024

5  out of  5
rating by Laura R
"Beyond excellent customer service. You honestly don't come by this anymore. Veronica was polite and professional. I called regarding a life insurance quote and she offered to help and took her time to explain everything to me. Highly recommend asking for Veronica."
We responded:
"Veronica strives to provide polite and professional service to all of your insurance needs. Thank you for highly recommending her. Appreciate the review. "
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Natalie Heredia

March 26, 2024

5  out of  5
rating by Natalie Heredia
"Veronica Adame is an excellent worker super nice can’t complain"
We responded:
"Appreciate your review of Veronica being an excellent worker."